Thank you for your purchase from Candlelilla Co., we hope you enjoy our handcrafted products. If you are not completely satisfied for any reason, we are happy to give a full refund on any new and unused items. All bath and aromatherapy (e.g. roll-ons, soaks, and sprays) and sale items are not returnable.

Items must be returned within 14 days of your order delivery. The customer is responsible for any return shipping cost. We recommend insuring your returns as we can’t take responsibility for packages lost or damaged in transit.

For online purchases, return authorization is required prior to sending any items back for a return. Please email us with your order number and reason for return to receive a return authorization number & the return shipping information.